Accessibility

Public bus service to and from Sacramento International Airport is provided by Yolo Bus.

For more information on Ground Transportation options, including accessible vehicles, visit our Shuttles & More web page. For reasonable accommodation requests, please call (916) 874.0725. 

Get a skycap right there for assistance (from any airline ticket counter) or call from any courtesy phone.

Each airline is responsible for providing wheelchairs for their customers with disabilities, from curbside drop-off to the aircraft. Contact your airline's reservation desk a minimum of 72 hours prior to your flight to reserve wheelchair service. Wheelchair service is provided free of charge.

For curbside ADA assistance, please call 916-877-3339 for domestic airlines and 916-877-2000 for Aeromexico and Volaris Airlines. 

Locate courtesy phones and get a skycap to you for assistance.

Persons with disabilities whose vehicles have a disabled license plate or valid DMV placard may park in the designated spaces located in all airport parking facilities. Posted parking fees apply to everyone using these spaces.  For reasonable accommodation requests, please call (916) 874-0825.

Loading and unloading curbs at each terminal have handicapped accessible areas. Parking is not allowed at these curbs.

Elevators can be found on each terminal map.

• Terminal A

• Terminal B

Prepare for the TSA security checkpoint for travelers with disabilities and medical conditions.

Service animal relief areas for service animals are located pre- and post-security at both terminals. These areas have bags to aid in the disposal of pet waste.

Terminal A Pet Relief Locations

Terminal A's pre-security animal relief area is located outside, to the right of the building, at the curbside passenger pick-up/drop-off. Terminal A's post-security animal relief area is located on the east (right side, after TSA checkpoint) terminal wing immediately before gate A1 next to restroom.

• View the Terminal A pet-relief location on the SMF Interactive Map

Terminal B Pet Relief Locations

Terminal B's pre-security animal relief area is located outside, to the right of the building, at the curbside passenger pick-up/drop-off. Terminal B's post-security animal relief area is located on the east (right side, after TSA checkpoint) terminal wing immediately before gate B11 next to restroom.

• View the Terminal B pet-relief location on the SMF Interactive Map

Telecommunication devices for the deaf (TDD) are conveniently located throughout the terminal lobbies and concourses.

Wheelchair assistance is available from airlines and curbside skycaps at no charge. Skycaps may also assist with luggage. When purchasing your ticket, it is best to notify your airline that you will require wheelchair assistance.  You can do this while buying your ticket either online or via a reservation center/travel agent.  By doing this, the airline will be better able to assist you from the ticket counter to the aircraft.  If you need assistance from the curb to the aircraft, please call 916-874-0126 a day or two before your flight and you can make arrangements for a wheelchair attendant to meet you in front of the terminal.  You can also visit your airline's ticket counter. In Terminal A, the ticket counters are on ground level. In Terminal B, take an elevator or escalator to the second level to find your airline's ticket counter.

Those wishing to transport a battery-powered wheelchair aboard an aircraft should make arrangements with their airline in advance.
The airport recommends contacting your airline before your trip to learn about wheelchair assistance. Click on the links in the right sidebar for airline information for customers with disabilities.

Aira is live, human-to-human visual interpreting service for people who are blind or low vision. It is available as an accommodation for anyone while onsite at our facility.

Using the powerful combination of a camera and the Aira app on someone’s device of ‘choice’, a professionally-trained agent will assist by visually interpreting what is in the camera’s view or on screen.  

SMF has deployed Amadeus Facial Biometrics technology at select boarding gates, starting on March 2, 2023. This state-of-the-art technology will revolutionize the process of verifying traveler identities by comparing live photos to the traveler’s existing passport or visa photo in secure U.S. Department of Homeland Security systems.  As a result, the safety and security of passengers and airport employees will be enhanced, while the screening process will become more efficient. The facial biometrics process is voluntary for U.S. citizens.

It is important to note that initially, the Amadeus Facial Biometrics technology will be deployed only for international flights. The integration of this technology is part of SMF's ongoing commitment to implementing innovative solutions that make traveling easier and more convenient for passengers. The implementation of biometric screening will save time and reduce stress for travelers, as well as provide a secure, touchless departures process for identity verification.

Travelers who wish to opt out of the new biometric process may notify an airline official or a U.S. Customs and Border Protection officer as they approach the departure gate. These travelers will be required to present a valid travel document for inspection by the gate agent and they will be processed consistent with existing requirements for departure from the United States. Learn more here